Message Received

The Message Received node is a trigger that provides complete information about message, contact and conversation associated with it.

Output Schema

The output schema defines the properties that will be available to the next nodes.

object

Information about the message received

Show properties

string

Unique message identifier

string | null

Unique message identifier

string

Type of the message

string

Role of the message sender

string | null

Content of the message

string | null

WhatsApp Id of the sender of the messageIn most cases will be the user’s phone number.

string | null

WhatsApp Id of the recipient of the messageIn most cases will be the WhatsApp Business Phone Number Id of the number that received the message.

object

Contact information of the sender

Show properties

string

Unique contact identifier

string

Contact WhatsApp Id

string | null | undefined

First name of the contact

string | null | undefined

Last name of the contact

string | null | undefined

Contact’s email address

object

Information about the conversation

Show properties

string

Unique conversation identifier

boolean | undefined

Flag that indicates if the message received is the first message from the user.Will be undefined if it fails to determine.Note: even if there are assistant messages before the first user message, this flag will still be true on the first user message.

Getting started

Fundamentals

Phone numbers

Workflows

Message Received

Output Schema

​Output Schema

Output Schema